SNAP-R Online Help for Exporters

FAQ


Table of Contents

 

Introduction 

 

Overview

SNAP-R Help Desk

SNAP-R Features

Application Requirements

SNAP-R Cookies and Privacy

Popup Blockers

Understanding the SNAP-R Process

SNAP-R Electronic Submission - Obligations and Responsibilities

Exporter Obligations

Internet Submissions

Third Party Electronic Submissions

Questions About CINs

 

Using SNAP-R

 

Setting Up Your Company's SNAP-R Account

Logging In

User Security Questions and Answers

Navigating Between Screens

Viewing and Editing Your Profile Information

Viewing Messages

Responding to Requests

Creating a New Work Item

Creating Work Items From Scratch

Copying From an Existing Work Item

Viewing a List of Work Items

Searching for Specific Work Items

Viewing and Modifying a Work Item

Searching for a Specific Document

Managing Supporting Documents

Attaching a Document to a Work Item

Attaching a Supporting Document to a Response to a BIS Request

Viewing and Editing Supporting Documents

Managing User Rights for a Work Item

Printing License Validations

 

Forms

 

New User Activation Form

User Profile Update Form

Search Work Items Form

User Rights Management Form

Search Supporting Documents Form

Document Upload and Edit Form

Edit Work Item Form

Contact Data sub-form

Document Check List sub-form

License Information sub-form

Company Designation Information

Applicant Information sub-form

Other Party Information sub-form

Purchaser Information sub-form

Intermediate Consignee Information sub-form

Ultimate Consignee Information sub-form

End User Information sub-form

Original Ultimate Consignee Information sub-form

Specific End Use sub-form

Export Items sub-form

Additional Information sub-form

Supporting Document List sub-form

Address Verification in Work Item

Preview Work Item Form

Signature and Submission Form

View Work Item Form

 

Appendices

 

Appendix A: Glossary of SNAP-R Terms

Appendix B: Related Online Resources

 

 

SNAP-R Online Help for Exporters

 

Introduction

Overview

The purpose of the Redesigned Simplified Network Application Process (SNAP-R) is to enable exporters to submit Export License applications, Re-export applications, Commodity Classification requests, License Exception Agricultural Commodities (AGR) notices, License Exception STA eligibility requests, and associated supporting documents to the Bureau of Industry and Security (BIS) via the Internet. SNAP-R enables exporters to provide submissions directly to BIS via an Internet connection and a web browser. This manual provides information specific to accessing and using SNAP-R.

SNAP-R Help Desk

For additional information not covered in this manual, BIS maintains multiple help desks to assist you with SNAP-R questions and technical difficulties. If you have questions about applying for a CIN and/or user accounts, please review our SNAP-R Frequently Asked Questions (FAQs) page. For software-related technical performance questions (browser incompatibility, difficulty loading attachments), you may contact the BIS SNAP-R Help Desk at (202) 482-2227 or email at snapr@bis.doc.gov . For CIN or login ID questions or to verify or reassign an account, call BIS`s Outreach and Educational Services Division at (202) 482-2148 for assistance. For general assistance with completing a license application or a commodity classification request in SNAP-R, call BIS's export counselling desks at (202) 482-4811(Washington, DC), (949) 660-0144 (Irvine, CA) or (408) 998-8806 (Santa Clara, CA) or email to: ECDOEXS@bis.doc.gov.

SNAP-R Features

SNAP-R provides the following functionality:

An important note in SNAP-R is the term Work Item which is used to refer to any of the BIS work related transactions which can be submitted online. These include:

Application Requirements

SNAP-R is accessible through a number of different browsers, including Mozilla Firefox, Google Chrome, and Internet Explorer 8.0 or higher via the internet. To provide for secure data transmission, https is the only supported protocol (you cannot log in via http).

The minimum requirements for accessing SNAP-R are:

For optimal experience, your screen resolution should be 1024 x 768 or higher.

To ensure Active X is enabled in Internet Explorer:

Note: Some settings are managed by your local System Administrator and may not be altered. Contact your local System Administrator if you have difficulties with enabling Active X in Internet Explorer. Mozilla Firefox and Chrome do not require Active X.

1.  Choose the Tools --> Internet Options... (drop down, main menu).

2.  Click the Security tab, highlight <your security zone>, then click Custom Level.

3.  Scroll down to the Scripting header, choose Enable under the Active X option.

To ensure session cookies are enabled:

1.  When using Internet Explorer 8.0.

2.  Choose the Tools --> Internet Options... (drop down, main menu).

3.  Click the Privacy tab, select Medium high, click Apply, then OK.

4.  Mozilla Firefox and Chrome are similar to Internet Explorer.

or

1.  When using Internet Explorer 8.0.

2.  Choose the Tools --> Internet Options... (drop down, main menu).

3.  Click the Privacy tab, click Sites.

4.  Enter https://snapr.bis.doc.gov, then click Allow, then click OK.

5.  Mozilla Firefox and Chrome are similar to Internet Explorer.

To ensure PDF file downloads are enabled:

1.  Choose the Tools --> Internet Options... (drop down, main menu).

2.  Click the Security tab, highlight <your security zone>, then click Custom Level...

3.  Scroll down to the Downloads header, choose Enable under the File Download option.

Note: the steps above will affect the behavior of all sites in the security zone you modified. Alternatively, you can add https://snapr.bis.doc.gov as a trusted site. To do so:

1.  Choose the Tools --> Internet Options... (drop down, main menu).

2.  Choose the Security tab, click Trusted Sites then click the Sites... button

3.  In Add This Web Site to the Zone, enter https://snapr.bis.doc.gov then click Add, then click OK, then click Add, then click OK.

SNAP-R Cookies and Privacy

For a better user experience, SNAP-R stores a small text file, known as a "cookie", in the user's browser for the duration of the user's session, i.e. from the time a user logs in until there has been no activity for 20 minutes, or the user logs out of SNAP-R. Used in many popular web applications, the cookie helps SNAP-R identify a user who has already logged in, so the user does not have to enter his/her login ID and password for every request.

The use of these cookies does not pose a risk to the user's privacy, which BIS takes very seriously. For example,

Popup Blockers

SNAP-R does not use popup windows. However, for better user experiences, when requested by the user, SNAP-R will open a new browser window to display the contents of a previously uploaded supporting document. While this mechanism works with most popup blockers, some may mistakenly block the new windows. In such cases, please refer to your popup blocker's instructions to determine how to allow SNAP-R document windows.

Understanding the SNAP-R Process

Before Starting - Register: Obtain a Company Identification Number (CIN) and activate a user account. See the section in this document entitled SNAP-R Electronic Submissions for further information.

Note: supplying a valid email address when activating a user account or by updating the User Profile after activation is very helpful. SNAP-R will use this email address to communicate when new messages (acknowledgements, validations, or requests) are available to be viewed online through SNAP-R. BIS will not use this email address for any other purpose.

Step 1 - Submit Information

Create a Work Item by filling out the online forms and (if applicable) attaching supporting documentation in PDF format. After the forms are submitted, the documents will no longer be editable by the submitter and BIS will start the review process. BIS will assign the application an Application Control Number (ACN) beginning with the letter 'Z'.

Step 2 - Receive acknowledgment

Once an application is submitted, BIS will route an acknowledgment message through SNAP-R to each user authorized to access the Work Item. This message will include the Application Control Number (ACN) mentioned in Step 1. Users can access SNAP-R and see new messages from BIS on the homepage displayed immediately upon logging in.

Step 3 - Check Status and Messages.

Once users have received an Application Control Number (ACN) from BIS/SNAP-R, they may track the status of the Application via the System for Tracking Export License (STELA) at https://snapr.bis.doc.gov/stela.

While processing the application, BIS may send requests for further information. If a user has supplied an email address in his/her user profile, he/she will receive an email notification messages from BIS have been posted in SNAP-R. Users may check these messages through SNAP-R. To ensure the timely processing of license applications, such requests should be accommodated as soon as possible. Responses may consist of a simple text response and/or of attached documentation. If the applicant does not respond to the request for additional information in a timely way, BIS will return the license application without action.

Step 4 - Final Action

Acceptance or rejection of a previously submitted application, classification or reporting form can be viewed from SNAP-R. Final validations may include an electronic Export/Re-Export/Transfer (in-country) License facsimile, electronic Commodity Classification facsimile, electronic Exception AGR Notice facsimile or electronic License Exception STA Eligibility Request Notice facsimile. Exporters may ship based on the terms and conditions of the electronic copy rather than waiting for the duplicate hard copy on BIS letterhead.

A hardcopy backup notification is subsequently mailed to the exporter.

SNAP-R Electronic Submission - Obligations and Responsibilities

Exporter Obligations

SNAP-R allows exporters to submit Export License applications, Re-Export License applications, License Exception AGR Notices, License Exception STA eligibility requests and Commodity Classification requests via the Internet. You must have a Company Identification Number (CIN) to access SNAP-R. The procedures and requirements for obtaining and using a CIN are set forth in section 748.7 of the Export Administration Regulations (EAR).

If your company does not already have a SNAP-R account, register online for one at: https://snapr.bis.doc.gov.

This page is found on the BIS website, www.bis.doc.gov, under the Licensing tab on the top toolbar. Choose the link for SNAP-R Online Registration and Login. Fill in the requested information, designate an Account Administrator, and click Submit my Registration button at the bottom of the page. The electronic registration form includes contact information for the company (name, address, etc.) as well as for the individual company employee designated as the SNAP-R administrator for the company, and requires acceptance from both the company and the administrator of and conditions.

Important Note: You will receive and e-mail from BIS to confirm your e-mail address for purposes of registration. Click on the link with the e-mail and respond within five days to activate your registration. If you fail to respond, your account will not be activated and you will not receive a Company Identification Number (CIN).

When your registration is successfully activated, your will be issued a Company Identification Number (CIN) and the new Account Administrator will be able to designate additional individual users, if necessary, and assign permissions to them as desired.

An Applicant Company shall reveal the assigned CIN only to their supervisors, employees, or agents of the applicant company with a commercial justification for knowing the company identification number.

Internet Submissions

The Internet submission shall constitute an export control document. Such submissions shall provide the same information as a written submission. Support documentation required by Part 748 of the Export Administration Regulations (EAR), including brochures and specifications must be attached directly to the Work Item in SNAP-R (PDF format required).

You will receive an Application Control Number (ACN) electronically. You must use this control number on all specifications and brochures subsequently submitted to support the request.

Maintenance of Records

See EAR part 762 for record keeping requirements.

Updating Account Information

Pursuant to §748.7(f) of the EAR, SNAP-R users must keep their identifying information up-to-date and accurate. Companies with SNAP-R accounts should make periodic reviews to ensure only current users have the SNAP-R Account and the Company Profile is accurate and up-to-date

Third Party Electronic Submissions

The Bureau of Industry and Security (BIS) allows third parties to submit license applications and classification requests on behalf of exporters and re-exporters via SNAP-R. In order for third parties to be authorized to make electronic submissions via SNAP-R on behalf of another company, the third party must obtain and retain a written Authorization or Power of Attorney (POA).

The Third Party Submitter (also referred to as Other Party) will need to receive the CIN from the exporter or re-exporter on whose behalf it is submitting applications. If the exporter or re-exporter does not already have a CIN, they will need to submit a request to BIS to obtain one.

Questions About CINs

For CIN or login ID questions or to verify or reassign and account, call BIS's Outreach and Education Services Division at (202) 482-2148 for assistance.

Using SNAP-R

Setting Up Your Company's SNAP-R Account

If your company does not already have a SNAP-R account, register for one at: (https://snapr.bis.doc.gov)

Alternatively, this page can be found on the BIS website, www.bis.doc.gov, under the Licensing tab on the top toolbar. Choose the link for SNAP-R Online Registration and Login.

New Account

Register for a new SNAP-R account

Click on the underlined text marked in red to view the SNAP-R Registration page, shown below.

Registration Page

SNAP-R Registration Page

Fill in the requested information, designate an Account Administrator, and click Submit my Registration button at the bottom of the page. The electronic registration form includes contact information for the company (name, address, etc.) as well as for the individual company employee designated as the SNAP-R administrator for the company, and requires acceptance from both the company and the administrator of and conditions.

Registration Page Example

SNAP-R Registration Page Example

If there is a mistake on the form as shown above (The Phone field is left blank!), after clicking on the two acceptance statements and clicking "Submit my Registration", an error page will display, informing you of the mistake.

Registration Page Error

SNAP-R Registration Page Error

All fields marked with * are required to be filled in. I did not fill in the phone field, an error.

Enter your designated Administrator's phone number. Note: The phone length can be up to 18 characters long with the digits 0 to 9, open parens "(", close parens ")", period ".", and hyphens "-" only.

Registration Page Corrected

SNAP-R Registration Page Corrected

Read and accept the two user acceptance terms at the bottom of the page and click "Submit my Registration".

The application will verify the address entered in the application. If it cannot verify or find the address, you will be presented with a page informing you so, and asking "Do you still want to continue to register?"

Registration Address Failed

SNAP-R Registration Address Failed

If you are sure you have correctly entered the address correctly, Click on the "Continue" link to self verify the address. The next page will accept your address self verification and give you instructions on what happens next

Registration Submitted

SNAP-R Registration Address Submitted and in Processing

Your application will be marked as "ACCEPTED" and given an ACN number.

Important Note: You will receive and e-mail from BIS to confirm your e-mail address for purposes of registration. Click on the link with the e-mail and respond within five days to activate your registration. If you fail to respond, your account will not be activated and you will not receive a Company Identification Number (CIN).

When your registration is successfully activated, your will be issued a Company Identification Number (CIN) and the new Account Administrator will be able to designate additional individual users, if necessary, and assign permissions to them as desired.

Logging In

To log into the SNAP-R system, start a web browser, and type in the following address into the location box: http://snapr.bis.doc.gov/

You will be presented with the Log In form:

Screen shot on the Login Form

Logging into SNAP-R

To log in to SNAP-R, enter the Login ID and password chosen during the new user activation process along with your CIN. Click Login to log into SNAP. Click Clear to clear the contents of the form.

If your login attempt is unsuccessful, you will be returned to the SNAP-R Login Page with the appropriate error message. Three unsuccessful login attempts will lock your account for a period of 30 minutes. The SNAP-R session will expire after 20 minutes of inactivity.

After successfully submitting your security questions and answers, you can retrieve a forgotten password, login ID, or CIN by clicking the Forgot Password/Login ID/CIN(Application ID)? at the bottom of the Login to SNAP-R page and follow the instructions.

If you have forgotten your password but remember your login ID and your CIN, you can access the security questions, set up while registering for your SNAP-R account (or as part of the 2017 SNAP-R upgrades), to reset it by clicking on the Forgot Login ID/Password/CIN (Applicant ID)? button in the Login to SNAP-R page.

Screen shot for forgotten IDs, Password.

On the Forgot Password/Login ID/CIN(Application ID)? page, click on the Create NEW Password link.

On the next page, Login to Answer Security Questions enter your e-mail address and Login ID and click Submit. This page also contains links for finding your Login ID and CIN. The next page to open will be the security questions page.

Screen shot for Log-in to Answer Security Questions.

Using two credentials to log in to the Security Questions page

Once you answer all four security questions correctly and Submit is clicked, you will be taken to a Create a new password page. After credentials are retrieved or a new password has been created, login to SNAP-R to access the SNAP-R system.

If one or more of the security questions is answered incorrectly, a message to this affect will appear at the top of the screen; if you cannot answer the security questions correctly in three attempts, a message providing BIS's contact information and suggesting you contact us for assistance will appear. However, your account will not be locked and you may continue to try to answer the security questions.

For additional help, click on the ? link at the end of the Forgot Password/Login ID/CIN(Application ID)? of the Login to SNAP-R page.

If you have forgotten your password and do not remember your login ID and CIN, see your local SNAP-R Account Administrator first. If your local administrator is not available, send an email to snapr@bis.doc.gov or call the SNAP-R Help phone (202) 482-2227.

If you have forgotten your SNAP-R login ID and have set up security questions, click on Forgot Login ID/Password/CIN (Applicant ID)? at the bottom of the SNAP-R home screen. On the "forgotten information" landing page, click on the find login ID link and, on the next screen, enter your e-mail address and CIN and click Submit. The next page to open will be the security questions page. Once you answer all four security questions correctly and click Submit, you will be sent your login ID. Click on login to SNAP-R to access the SNAP-R system.

If one or more of the security questions is answered incorrectly, a message to this affect will appear at the top of the screen; if you cannot answer the security questions correctly in three attempts, a message providing BIS's contact information and suggesting that you contact us for assistance will appear. However, your account will not be locked and you may continue to try to answer the security questions.

If you have forgotten your login ID and do not remember your password and CIN, see your SNAP-R Account Administrator, send an email to snapr@bis.doc.gov or call the SNAP-R Help phone (202) 482-2227.

If you have forgotten your CIN but remember your password and login ID and have set up security questions, click on Forgot Login ID/Password/CIN (Applicant ID)? at the bottom of the SNAP-R home screen. On the "forgotten information" landing page, click on the Find CIN link. On the next screen, enter your e-mail address and login ID, and then click Submit. The next page to open will be the security questions page. Answer all four of your security questions and click Submit. If you are able to answer all four security questions correctly, you will be sent your CIN.

If you have forgotten your CIN and do not remember your password or login ID, see your SNAP-R Account Administrator, send an email to snapr@bis.doc.gov or call the SNAP-R Help line at (202) 482-2227.

For security reasons, SNAP-R allows an exporter user to log in from a single computer at any time. If an exporter user tries to log in from a second computer (or a second browser on the same computer), the following warning page will be displayed:

Screen shot on the warning message for more than one active session

Confirming login

If the user clicks on the Continue Login link, the user's other SNAP-R session will be terminated (The user will not be able to access SNAP-R from the other browser without logging in again). To choose not to continue with this login, simply close this browser window by clicking the X on the browser tab or click the ALT -F4 Windows short-cut key combination to close the current page.

Assuming you entered your Login ID, password, and CIN correctly, you will be taken to the SNAP-R homepage:

Screen shot on the Welcome Form

SNAP-R Homepage

The homepage contains two important components:

User Security Questions and Answers

A new feature of SNAP-R is the ability for a user who has forgotten their Login ID (Applicant ID), Password, or CIN to "Self-Help" the recovery of the forgotten item. To enable the self-help and keep it secure, security questions and answers are used. The User Security Questions and Answers page lets you make an initial choice of four security questions and provide answers or to review four previously selected questions and answers. You may view your current answers by clicking Show Answers.

Note: the four questions and the answers to questions must be unique, but the answers may be anything you can think of. You may answer the question of your favorite shoe brand is "BLUE". Make it something only you can know and remember, it does not have to be a real answer.

If you have previously selected four questions, you may select four new questions from the drop-down selection box and enter new answers. After any changes, select Back, Submit or, Refresh to go back to the previous page, submit your new security questions and answers, or refresh the screen.

Screen shot for viewing, editing users Security Questions.

Security Questions create/edit

After successfully submitting your security questions and answers; you can retrieve a forgotten password, login ID, or CIN by clicking the Forgot Password/Login ID/CIN(Application ID)? at the bottom of the Login to SNAP-R page and follow the instructions.

Screen shot for answering users Security Questions.

Security Questions

Navigating Between Screens

You can move between different screens of the SNAP-R interface via the navigation bar on the left-hand side of the screen. The navigation bar presents the following menu of links:

Screen shot on the menu

Navigation Bar

SNAP-R Home

This link will take you to the SNAP-R homepage, which displays all new messages from BIS. (see Viewing Messages)

Create Work Item

This link takes you to the start of the process of creating a new Work Item, either as a blank form or by copying an existing Work Item. (see Creating a New Work Item)

List Work Items

This link lists all your accessible Work Items. (see Viewing a List of Work Items)

Search Work Items

This link will allow you to search for Work Items meeting certain criteria of interest to you. (see Searching for Specific Work Items)

Search Documents

This link allows you to search for documents meeting certain criteria of interest to you. (see Searching for a Specific Document)

View Messages

This link lists all messages you have received from BIS. (see Viewing Messages)

Manage User Profile

This link allows you to modify your contact information and other details stored in your User Profile. (see Viewing and Editing Your Profile Information)

User Security Questions

This link allows you to modify your security questions and answers. (see Viewing and Editing Your Security Questions and Answers)

Help

This link takes you to the welcome page of the help documentation for SNAP-R.

Logout

This link logs your account out of the SNAP-R system and will return your browser to the SNAP-R login page.

Note: The system automatically logs your account out after 20 minutes of inactivity.

Viewing and Editing Your Profile Information

From the navigation bar, click on Manage User Profile to be taken to the user profile screen:

Screen shot User Profile Information

User Profile Information

Clicking the Edit Profile button takes you to a form allowing you to modify this information. (see User Profile Update Form)

Viewing Messages

There are three different types of messages sent by BIS to exporters. Acknowledgements concern status changes to Work Items; for example, a Work Item has been accepted for processing. An acknowledgment of successful submission of the Work Item to BIS will contain an Application Control Number (ACN). Validations are received from BIS (after successful submission) when Work Items are either "Approved","Approved with Conditions", "Denied", or "Returned Without Action". Requests are sent when additional information is needed by BIS in order to process a Work Item. Exporters can respond to these requests and attach documents to them. Notifications about new messages available on SNAP-R from BIS will be sent to the email address indicated in your User Profile (if you provided and email address).

Messages can be viewed in three different ways:

1.  On the navigation bar, click on SNAP-R Home to return to the homepage and view all unread messages. Click on the Subject of the message to read it. Reading a message will remove it from the list on the homepage (because only new messages are displayed on the homepage). You may also click on the Remove button to remove a message without having to have read it, or Mark As New to make the message title appear bold and load at the top of the list. You are also able to sort the messages by clicking on any of the column headers in the display list. Note: removing a message from the homepage or the message board does not delete it from the Work Item's list of messages. (see Logging In)

2.  On the navigation bar, click on View Messages to see a list of all messages sent by BIS. You will see a view message screen: Screen shot on the All Messages List form

Message List View

 

Click the Remove button to remove a message without having to have read it. You are also able to sort the messages by clicking on any of the column headers in the display list. Note: removing a message from the homepage or the message board does not delete it from the Work Item's list of messages.

3.  You can group the messages by Acknowledgements, Requests, or Validations by clicking the appropriate link on the navigation bar underneath View Messages:
Screen shot on the Acknowledges List form

Message List Grouping

4.  On the View Work Item screen, click on View Acknowledgements and Validations or View Requests to view messages for the particular Work Item. (see Viewing a List of Work Items) (see Creating a New Work Item.)

Acknowledgements will be displayed in the following format:

Screen shot on the Acknowledge Detail form

Acknowledgment and Validation Detail View

Click on Reference Number or Back to Work Item to view the Work Item page for the Work Item. Click on Acknowledgment and Validations to be taken back to the list of Acknowledgements and Validations.

Requests will be displayed in the following format:

Screen shot on the Request Detail form

Request Detail View

Validations will be displayed in the following format:

Screen shot on the Validation Detail form

Validation Detail View

Click on the Reference Number or Work Item to go to the View Work Item page for the Work Item.

Click on Acknowledgements and Validations to go back to the list of Acknowledgements and Validations for the Work Item.

 

Responding to Requests

BIS may send messages requesting a response from you in regards to a Work Item. These requests will be displayed in the following format:

Screen shot on the Request Detail form

Request Detail View

Click on the Reference Number to go to the Work Item in question. Enter a text response in the indicated box. If the BIS has allows additional documents be attached to the response ("Documents Allowed" checkbox is checked), you can click on Upload Supporting Document to attach a document to this request, or click on Reuse a Document to attach a document to this request that you already have on file in SNAP-R.

Clicking on Save saves your response without submitting it to BIS. This allows you to make modification to your response, as well as add or delete supporting documents if applicable.

Note: The Response field is limited to 2000 characters.

Once you have completed the response, check the checkbox indicating you understand you may respond only once, and then click on Respond to submit the response to BIS. Note: All response submissions are final and cannot be edited once submitted. Please be sure all information is correct before submitting. (see Managing Supporting Documents)

Creating a New Work Item

Below are step-by-step instructions for the creation of a new Work Item using two different methods: creating a new Work Item, and copying an existing Work Item and modifying it to create a new Work Item. The first step in either method is the same:

1.  Click on the Create Work Item link on the navigation bar to start the process of creating a Work Item. This will take you to the following screen:

screen shot on the Creating a New Work Item form

Creating a New Work Item

Creating Work Items From Scratch

1.  Select the appropriate Work Item type from the drop-down box. You may choose from the following: Export License Application, Re-Export License, Agriculture License Exception Notice, and Commodity Classification.

Note 1: If requesting eligibility for License Exception STA pursuant to §740.20(g) if the EAR, select "Export License Application".

Note 2: If submitting a License Exception AGR notification pursuant to §740.18(c) of the EAR, select "Agriculture License Exception Notice."

Note 3: If submitting a license application for an in-country transfer, select "Re-export License."

2.  Enter a reference number for the Work Item. The reference number field is a seven digit field but may consist of any combination of numbers and letters.

3.  Click the Create button to create a new Work Item from scratch.

4.  You will be taken to the Edit Work Item form. Fill in the required overview information. (see Edit Work Item Form).

5.  When done, save the information by clicking on the Save Draft button.

Copying From an Existing Work Item

1.  On the Create Work Item Screen, click on the Search to Reuse button.

2.  The Search Work Item Form will be displayed. Specify search criteria and click on the Search button, or click the Search button without specifying any criteria to see a list of all of the Work Items you can access. (see Search Work Items Form)

3.  From the search results, find the Work Item you want to copy and click on the Reuse link.

Screen shot of the search result for Work Item Reuse

Search for a Work Item to Reuse

4.  This will bring up the Copy and Reuse Work Item page where you can enter the reference number for the new Work Item. You can also specify whether the supporting documents attached to the original Work Item should be copied or not.

Screen shot on copying an existing work item

Copying an Existing Work Item

5.  Click on the Create button, to create the new Work Item. This takes you to the Edit Work Item form. (see Edit Work Item Form)

6.  When done, save the information by clicking on the Save Draft button.

Viewing a List of Work Items

From the navigation bar, click on List Work Items to view a list of the Work Items to which you have access. (see Managing User Rights for a Work Item)

screen shot Work Item List View

Work Item List View

The list of Work Items is ordered by the Creation Date by default. You may re-order the list by clicking on any of the column headers. The Creation Date is defined as the day the Work Item was first saved into SNAP-R (not necessarily the day it was submitted to BIS).

Click on a Work Item's Reference Number to be taken to the Edit Work Item page (or View Work Item page if the Work Item is no longer editable), to view the details of that Work Item. (see Edit Work Item Form and/or View Work Item Form)

Searching for Specific Work Items

From the navigation bar, click on Search Work Item to search for Work Items meeting your criteria. (see Search Work Items Form). Users may fill out one or more of the fields or the Search Work Items form can be submitted without any input from the user; submitting a blank form will cause the search results to contain all Work Items to which the user has access rights

screen shot Search Work Item Form

Work Item Search Screen

The following fields may be searched:

Reference Number: Enter all or part of a reference Number. The search is not case sensitive; Searching for "a" or "A" will return any work item containing either "a" or "A".

ACN: Enter all or part of the BIS supplied Application Control Number (ACN). (When a new Work Item is submitted successfully, BIS assigns a unique ACN to it for tracking purposes.)

Case Number: Once a work item is approved, or approved with conditions, BIS assigns it a case number. This alpha-numeric figure, also known as the license number or "D number", starts with the letter "D".

Type: Select the desired Work Item type from the drop-down box. You can choose from the following: Export License Application, Reexport License Application, Agriculture Licenses Exception AGR notice, or Commodity Classification Request.

Creation Date Range (After, Before): Search for Work Items created after a certain date, before a certain date or between two dates by entering one or more dates into the date range. Dates must be in the format of mm/dd/yyyy where mm is the 2-digit code for the month (01-12), dd is the 2-digit form of the day (01-31), and yyyy is the 4 digits of the year.

To search for applications created on a single specific date, enter the date in both the Created After field and the Created Before field, e.g., to search for items created on September 6, 2008, enter "09/08/2006" in both the Created After and Created Before fields.

To search for applications created between two dates, enter the earlier date in the Created After field and the later date in the Created Before field, e.g., to search for items created between September 1, 2006 and September 9, 2006, enter "09/01/2006" in the Created After field and "09/09/2006" in the Created Before field.

To search for applications created before a single specific date, enter the date only in the Created Before field. To search for applications created after a single specific date, enter the date only in the Created After field.

After submitting the form, a list similar to the following will be displayed (assuming your search found one or more matching Work Items). Please refer to the Viewing a List of Work Items for instructions on how to interpret and sort the list of Work Items your search has returned.

screen shot Work Item Search Results

Work Item Search Results

Viewing and Modifying a Work Item

There are three ways to navigate to the View Work Item page. This page allows you to view and/or modify an existing Work Item.

1.  To view a list of all the Work Items to which you have access, from the navigation bar, click on List Work Items .Click on the appropriate Reference Number to view a Work Item in the View Work Item page. (see Viewing a List of Work Items)

2.  To search for a specific Work Item, from the navigation bar, click on Search Work Items. Once the results of your search are displayed, click on the appropriate Reference Number to view the corresponding Work Item. (see Search Work Items Form)

3.  To view a list of the messages sent by BIS to which responses have not been sent, from the navigation bar, click on SNAP-R Home or View Messages. Each message is associated with a Work Item; click on the message title and then the Work Item's Reference Number to view the corresponding Work Item. (see Viewing Messages)

You may also return to Work Items by clicking on either the Reference Number link or the Back to Work Item links found throughout the application. These links are provided whenever you are viewing or modifying a component (i.e., supporting documents, requests, validations and acknowledgements) of the Work Item. (see View Work Item Form)

Searching for a Specific Supporting Document

Click on the Search Document link of the navigation bar to be taken to the Search Document form. (see Search Supporting Document Form)

Enter the search parameters and submit the form. If you leave all of the criteria blank and submit the form, all of the documents to which you have access will be displayed). The list of documents resulting from your search may be sorted by clicking on the column header of the field you would like sorted.

When searching for documents, you have access not only to the documents you have uploaded, but also documents associated with any Work Items to which you have access. (see Managing User Rights for a Work Item)

Manage Supporting Documents

Supporting documents can be attached to your Work Items prior to submissions and to your responses to messages from BIS requesting further information after submission.

On the Edit Work Item page, you can indicate what documents you have on file, but are not submitting with your application. For more information on what type of documents your Work Item may require, please refer to part 748 of the EAR.

Attaching a Document to a Work Item

From the View Work Item page, within the Contact Data sub-form, click on View and Manage Supporting Documents.

Note: once a Work Item has been submitted to BIS, you will no longer be able to attach supporting documents to your Work Item; you will be able to view - but not edit the supporting Documents attached to the Work Item prior to submission. The Delete, Search Documents for Reuse, and Upload Supporting Document links are not available for submitted Work Item. After submission, you will still be able to view the Supporting Documents by clicking the View Supporting Documents link on the View Work Item page. (see View Work Item Form)

The Managing Documents page will be displayed:

Work Item Documents View

Work Item Documents View

Supporting Documents already uploaded are listed on the Manage Documents page. To delete a document not yet submitted to BIS, click on the Delete button on the row of that document. To upload and attach a document, click on Upload Supporting Document, fill out the Document Upload and Edit Form, select the file to upload, and click Submit. (see Document Upload and Edit Form)

Note: The document name may be any character a-z, A-Z, 0-9, an underscore "_" or a hyphen "-". If the name includes any special character, an error will occur and the document will not be upload.

If you want to find a previously uploaded document, click on the Search Documents for Reuse link to find a document previously uploaded. This link will bring up the Document Search form. (see Search Supporting Document Form)

After filling out the search form and clicking Submit, the following screen will be displayed:

Search document screen shot

Document Reuse Search Results Display

Click on the Attach checkbox at the end of the row of the document you wish to reuse, or click on the Search Again link to search for a different set of documents. Note: a Supporting Document cannot be attached to an individual Work Item more than once.

After clicking Attach, you will see the Supporting Document Reuse Confirmation screen:

Supporting Document Reuse Confirmation

Attaching a Supporting Document to a Response to a BIS Request

 

Attaching a Supporting Document to a Response to a BIS Request

You can attach a supporting document in response to a request from BIS only if BIS has allowed documents to be attached (i.e. ,the "Document Allowed" checkbox is checked). If the checkbox is checked, click on the Upload Supporting Document link to attach a document to the request) or on the Reuse a Document link to attach a document you already have on file in SNAP-R in response to the request.

Message Response Document Management Panel

Message Response Document Management Panel

Supporting documents already attached to the Request will be listed under "Documents Attached". To delete a document, click on the Delete checkbox on the row of the document you wish to delete, and then click on either the Save or the Delete button.

Viewing and Editing Supporting Documents

For Work Items not yet submitted to BIS, click on the supporting document title in the row of the document you wish to view. For responses to requests, click on the name of the document itself. The Supporting Document Summary View screen will be displayed:

Supporting Document Summary View

Supporting Document Summary View

Click on the View Document button to view the supporting document uploaded. Click on Edit Document Description to be taken to the Document Upload and Edit Form. (see Document Upload and Edit Form)

Managing User Rights for a Work Item

Individual SNAP-R users can manage the access rights to any Work Item they created or to which they have administrative rights. From the View Work Item form, Edit Work Item form or Submit Work Item form, click on Manage User Rights to change which users from your company have the ability to view, edit, submit, and possess administrative rights for a specified Work Item.

Printing License Validations

BIS sends Validations in notification of the authorization or rejection of license applications, the completion of commodity classifications or License Exception STA eligibility request reviews, and the approval of License Exception AGR notifications. Clicking on the Validations link on the Navigation bar will cause the Validation Message List screen to display. Within the Validation Message List, to read a message, click on the Subject link and the validation message will be displayed in the Validation Details screen.

If you wish to print the validation, click on the Print-Friendly View link in the upper right part of the License Details screen. This will open a new window with a black and white copy of the validation which can be printed from your browser.

Forms

New User Activation Form

The New User Activation Form is used to activate a new user account after the administrator has created the user's SNAP-R account. To use this form, you or your company must first obtain a CIN. Note for users of the old SNAP System: The original SNAP system referred to the CIN as the "Applicant ID".

screen shot New User Activation Form

Sample: New User Activation Form

CIN

Enter the CIN you received during the SNAP-R registration process. The CIN is a seven digit number beginning with an alphabetic character and followed by six digits.

Note: This field is limited to 7 characters.

PIN

PINs are no longer required in setting up user accounts. Entering a number here has no affect.

Note: This field is is no longer required and will be removed from the page

Login ID

Create and enter a Login ID. It must be between 4 and 18 characters in length and it must be unique. It should only contain letters, numbers, and/or the underscore symbol "_".

Note: This field is limited to 18 characters.

Password and Password Confirmation

Create and enter a password. You will need to enter it a second time in the Confirm Password box for verification. Please choose a strong password, keep it secure, and change it regularly.

Passwords:

A strong password:

Note: This field is limited to 12 characters.

Controls

Clicking the Activate button will submit the New User form. The system will attempt to authenticate the information you entered, create a new user account, and activate it for your use. If successful, you will be automatically logged into SNAP-R and taken to the User Profile Management page. (see User Profile Update Form)

Clicking the Back button will return you to the SNAP-R homepage and will not activate your SNAP-R account.

User Profile Update Form

Your User Profile is used by SNAP-R to pre-populate the contact information for all Work Items. After providing information in your User Profile, you will not have to re-enter contact information for Work Item forms (unless you choose to do so). Although none of the information is required, you are strongly encouraged to provide and maintain a complete and accurate User Profile with SNAP-R.

The form below is used to update User Profile information:

Screen shot User Profile Update Form

User Profile Update Form

Note: The Phone and Fax number boxes will digits 0 to 9, open parens "(", close parens ")", period ".", and hyphens "-" only. The maximum number of characters is 18.

CIN

Company Identification Number (CIN). This field is not editable.

First Name

Your first name, as provided to BIS when your SNAP-R account was created. This field is not editable by users; contact BIS if you need to make a change to your name.

Last Name

Your last name, as provided to BIS when your SNAP-R account was created. This field is not editable by users; contact BIS if you need to make a change to your name.

Phone: Digits 0 to 9, open parens "(", close parens ")", period ".", and hyphens "-" only.

Enter your business voice phone number, 18 characters maximum.

Fax: Digits 0 to 9, open parens "(", close parens ")", period ".", and hyphens "-" only.

Enter your business facsimile phone number, 18 characters maximum.

Email

Enter your business email address in this field. Although this field is not required, SNAP-R will use this email address to notify you when new messages (i.e., acknowledgements, notifications and requests) are sent to you within the SNAP-R system. You may find the convenience of receiving such notifications a bonus. BIS will not use your e-mail address for any other purpose.

Note: This field is limited to 50 characters.

Controls

Click the Modify button to update your user profile with the changes you made in the form. Click the Cancel button to cancel any changes and return to the previous screen.

 

Search Work Items Form

The Search Work Items form allows you to search for a Work Item by specifying criteria. One or more of the fields can be used. The form can also be submitted without any input from the user, which will cause the search results to contain all of the Work Items to which you have access. Note: "the Work Items returned in the search are limited to those the user has (at least) viewing rights and have been created through SNAP-R.

screen shot Search Work Item Form

Search Work Item Form

Reference Number

Enter all or part of your company's internal Reference Number. The search is not case sensitive; searching for 'a' will return all reference numbers beginning with the letter 'a' or 'A'; searching for 'A' will return the same result set.

Note: This field is limited to 7 characters.

ACN

Enter all or part of an ACN (Application Control Number). When a new Work Item is submitted successfully, BIS assigns a unique ACN to that Work Item for tracking purposes.

Note: This field is limited to 7 characters.

Case Number

Once a Work Item is approved, or approved with conditions, a case number becomes available. This alpha-numeric figure, also known as the license number or D number, starts with the letter 'D'.

Note: This field is limited to 15 characters.

Type

Select the desired Work Item type from the drop-down box. You can choose from the following: Export License Application, Re-Export License Application, License Exception Agricultural Commodities (AGR) Notice and Commodity Classification Request.

Creation Date Range (After, Before)

Search for applications created on or after a certain date, on or before a certain date, or between the two dates by entering one or more dates into the date range. Dates must be in the format of mm/dd/yyyy where mm is the 2-digit code for the month (01-12), dd is the two digits of the day (01-31), and yyyy is the 4 digits of the year.

To search for applications created on a single specific date, enter the date in both the Created After field and the Created Before field (e.g., to search for items created on September 8, 2006, enter 09/08/2006 in both the Created After and Created Before fields).

To search for applications created after a specific date, enter the date in the Created After field only (e.g., to search for items created after September 12, 2006, enter 09/12/2006 in the Created After field).

To search for applications created before a specific date, enter the date only in the Created Before field (e.g., to search for items created before September 8, 2006, enter 09/08/2006 in the Created Before field).

Controls

Click the Search button to perform the search and view the results list.

User Rights Management Form

The User Rights Management form is used to grant or revoke permissions for other users within your company. Using this form, you are able to set permissions to view, modify, and submit the Work Items you created or have administrative rights to.

screen shot - User Rights Management Form

User Rights Management Form

Upon creation, all Work Items have an owner associated with them. The user who created the Work Item is the owner of the Work Item.

By default, this owner is given administrative rights over the Work Item. The owner has the ability to allow other users within the same company to view, edit, submit, or give rights to the Work Item. The owner can never be removed from accessing the Work Item through rights management. When the Work Item is first created, only the Work Item's owner and the company's SNAP-R administrator have rights to the Work Item. All other members of the company who have a SNAP-R account will not have rights to the Work Item until they are granted rights by either the owner or the company's SNAP-R administrator.

A user having no rights to a Work Item is referred to as having none. This means they cannot view or access a Work Item or any associated supporting documents or messages.

A user who has been granted view rights to a Work Item is defined as having access to the Work Item and is allowed to view the Work Item and any associated supporting documents and messages. The Work Item is visible to the user on the Work Item List page and can appear in Work Item search results. The user can also view the Work Item details. The user cannot, however, edit the Work Item, edit supporting documents, respond to requests, or submit or delete the Work Item.

A user who has been granted edit rights to a Work Item may view and edit the Work Item and any associated supporting documents (including reusing, uploading, and deleting documents), as well as respond to requests. The user cannot submit or delete the Work Item.

A user who has been granted submit rights to a Work Item may perform all functions associated with the Work Item, including submitting and deleting the Work Item, except he/she cannot grant or remove rights to a Work Item to/from other users.

A user who has been granted administrative (admin) rights to a Work Item may perform all functions associated with the Work Item, including submitting and deleting the Work Item. He/she can also grant or remove rights to other users within the same company. He/she is able to assign any of the five rights (None, View, Edit, Submit, and Admin) to any user within their company, with the exception that he/she cannot either change the rights of the Work Item owner, or the Work Item owner.

The person who assigns one or more access rights to another user is referred to as the Grantor (identified by the Grantor Login ID) on the User Rights Management screen). The person who receives the rights is referred to as the Grantee (identified by the Grantee Login ID and Grantee Name) on the User Rights Management screen). The Grantor is often, but not necessarily, the Work Item creator or the company's SNAP-R administrator. Only users with admin rights to the specific Work Item can ever be Grantor's for that Work Item.

Note: the rights granted or revoked from any one Work Item affect only that Work Item (and its corresponding supporting documents). In order to have access to all of the Work Item and supporting documents created and/or submitted by your company, you must either be the owner (creator) of all of the Work Items, or you must have been granted rights to all of the Work Items.

 

Controls

To change rights for a user, select the radio button representing the amount of authority you wish the user to have over the Work Item. Please note, permission to edit a Work Item includes a permission to view it, and permission to submit a Work Item includes permission to edit it. The "admin" permission grants the ability for other users to modify access rights to the Work Item – assign this permission with care.

Save changes made to permissions by clicking on the Save Change button.

Search Supporting Document Form

The Search Supporting Document form is used to specify search terms used to look for a supporting document. No parameters are required; submitting this form empty will cause all uploaded documents to which the user has viewing rights and has been submitted through SNAP-R to be returned in the search.

Document Search Form

Document Search Form

Title

Enter all or part of the target document title.

Note: This field is limited to 80 characters.

Author Name

Enter all or part of the document author's name(s).

Note: This field is limited to 80 characters.

Keywords

Enter one or more keywords, separated by spaces or commas, which were entered to help identify the document when it was originally uploaded into SNAP-R. Note: keywords are case-sensitive.

Note: This field is limited to 100 characters.

Created On or After (mm/dd/yyyy)

Enter the date after which the document was created (which is not necessarily the date the document was uploaded to SNAP-R). Dates must be in the format of mm/dd/yyyy where mm is the 2-digit code for the month (01-12), dd is the two digits of the day (01-31), and yyyy is the 4 digits of the year.

Created On or Before (mm/dd/yyyy)

Enter the date before which the document was created (which is not necessarily the date the document was uploaded to SNAP-R). Dates must be in the format of mm/dd/yyyy where mm is the 2-digit code for the month (01-12), dd is the two digits of the day (01-31), and yyyy is the 4 digits of the year.

Controls

Click on the Search button to return a list of all supporting documents matching your search criteria. < Note: the search will be limited to all of the documents attached to Work Items to which you have at least viewing rights. (see Managing User Rights for a Work Item)

Document Upload and Edit Form

The Document Upload and Edit form is used to upload a supporting document and edit its description.

Any document uploaded to a Work Item automatically becomes part of the Work Item. For more information on what type of documents your application may require, please refer to part 748 of the EAR.

Note: The document name may be any character a-z, A-Z, 0-9, an underscore "_", a space " " or a hyphen "-". If the name includes any special character, an error will occur and the document will not be upload.

Document upload form

Document Upload and Edit Form

Choose a file to upload

You can manually type in the pathname to the file you wish to upload, or you can click on the Browse button to select the document through your web browser's interface. The file must be

To remove security restrictions, open the PDF file with Adobe Acrobat, bring up the security settings, and set the Security Method to "No Security".

No security settings

Note: This field is only visible before the file has been uploaded.

Title

Enter the title of the document as it will appear in the list of documents attached to the Work Item or any response from BIS.

Note: This field is limited to 80 characters.

Author Name

Enter the author's full name.

Note: This field is limited to 80 characters.

Document Type

Select one of the document types from the drop-down box. You have the choice of the following: BXA-711, Import/End User Certificate, Technical Specification, Nuclear Certification, Letter of Explanation, Foreign Availability, Letter of Assurance, or Other. Please refer to part 748 of the EAR for guidance on the documents you may need to submit with your Work Item.

Document Creation Date

Enter the creation date of the document itself (not necessarily today's date). Dates must be in the format of mm/dd/yyyy where mm is the 2-digit code for the month (01-12), dd is the 2-digit form of the day (01-31), and yyyy is the 4 digits of the year.

Keywords

Keywords are words or phrases used to tag a document to make it easier to search for later on. Think of a keyword as a personal label for a document; they are purely for your convenience. You can enter up to 20 keywords. For example, you might tag all documents that are end-use certificates with the providing company's name and "end-use certificate". Note: keywords are case-sensitive.

Note: This field is limited to 100 characters.

Controls

Click on Browse to locate the file you wish to upload by using your web browser's file management interface. Note: This button is only visible before the file has been uploaded.

Click on the Submit button to save the descriptive details of the document you have provided, upload the document, and attach it to the Work Item you are working on.

Edit Work Item Form

The Edit Work Item Form is a large, multi-part form used to edit Work Items. Below is a detailed explanation of how to use each sub-form, presented in the order of their appearance on the web page.

This form is used to edit all types of Work Items, though not all fields are applicable to all types of Work Items. See the field descriptions for more information.

The user must have edit rights to change the information in a Work Item and the Work Item must be editable (i.e., the Work Item's status is either DRAFT or REJECTED). If the Work Item is not editable, the user will only be able to see the View Work Item form. (see View Work Item Form)

Contact sub-form

At the top of the Edit Work Item Form is the Work Item type (in the example below, Export License Application), Reference Number (AAA1234), and Status (DRAFT). Below this information is the Contact sub-form.

Contact Data sub-form

Contact Data sub-form

The following fields are found in the Contact Information sub-form:

Reference Number (XXXXXXX)

This field contains the Reference Number the Work Item owner assigned to the Work Item when it was created. It cannot be modified after creation.

Contact Person (First, Last)

Enter the first name (left text box) and last name (right text box) of the person best able to answer questions about the Work Item. Although the default values for these fields are taken from your User Profile, the fields may be edited if someone other than the User is a more appropriate point of contact for the Work Item. (see User Profile for details)

Note: These fields are limited to 27 characters each, with the combined length not exceeding 39 characters.

Telephone Number: Digits 0 to 9, open parens "(", close parens ")", period ".", and hyphens "-" only.

Note: 18 characters maximum.

Enter the business voice phone number of the person who will answer questions concerning the application. Although the default value for this field is taken from your User Profile, it may be edited if someone other than the User is a more appropriate point of contact for the Work Item.

Fax Number: Digits 0 to 9, open parens "(", close parens ")", period ".", and hyphens "-" only.

Note: 18 characters maximum.

Enter the business facsimile phone number of the person who will answer questions about the application. Although the default value for this field is taken from your User Profile, it may be edited if someone other than the User is a more appropriate point of contact for the Work Item.

Email

Enter the business email address of the person who will answer questions about the application. Although the default value for this field is taken from your User Profile, it may be edited if someone other than the User is a more appropriate point of contact for the Work Item..

Note: This field is limited to 50 characters.

Creation Date

This field contains the date the Work Item was created. This value cannot be modified.

Type of Application

This field contains the type of the Work Item being edited. This value cannot be modified.

Controls

Click on the Save Draft button to save the changes made to all of the sub-forms of this Work Item. Note: Clicking Save Draft does not submit the Work Item to BIS; it only saves the changes made to the Work Item so you can resume editing later. (see Creating a New Work Item)

Click on Manage User Rights to grant (or revoke) access rights to other users for this Work Item. You can permit them to view, edit, and/or submit the Work Item. (see Managing User Rights for a Work Item or prohibit them from these activities. )

Click Delete to delete this Work Item. Important: Deletion is irreversible. It can only be done while the Work Item is editable, meaning the Work Item has not been SUBMITTED and the user has the right to delete the Work Item.

Click on expand all to expand all the sub-forms below this point on the page.

Click on collapse all to collapse all the sub-forms below this point on the page.

Document Check List sub-form

The Document Check List sub-form is the list of supporting documents necessary for the Work Item. The document check list is broken into two blocks. The first block indicates the documents to be submitted with the Work Item(Block 6). The second block indicates the documents the exporter has and can provide upon request (Block 7). See part 748 of the EAR for more information on supporting documents.

Document Check List

Document Check List

Document submitted with application

Review the documentation you are required to submit with your application in accordance with the provisions of part 748 of the EAR, and check all applicable checkboxes.

"Export Items" box will be automatically checked if you have entered more than one export item.

"End Users" box will be automatically checked if you have entered more than one end user.

Check the "Technical Specification" box if you are submitting descriptive literature, brochures, technical specifications, etc. with application.

Check the "Foreign Availability" box if you are submitting an assertion of foreign availability with your license application. See part 768 of the EAR for instructions on foreign availability submissions.

If you check "Other", you may provide a description for the document type.

Note: This field is limited to 40 characters.

Document on file with applicant

Check the appropriate boxes to certify you have retained on file all applicable documents as required by the provisions of part 748 of the EAR.

If you check "Other", you may provide a description for the document type. Note: This field is limited to 40 characters.

Controls

Click on the Save Draft button to save the changes made to all sub-forms of this Work Item. Note: Clicking Save Draft does not submit the Work Item to BIS; it only saves the changes made to this Work Item so you can resume editing later. (see Managing Supporting Documents). The Signature and Submission Sub-Form is at the very bottom of the page. Submit only after you are satisfied with all entries.

License Information sub-form

The License Information sub-form contains miscellaneous important details about the Work Item.

License Information sub-form

License Information sub-form

Special Purpose

Enter information in this field for certain items or types of transactions, as required in Supplement No. 2 to Part 748 of the EAR.

Note: This field is limited to 50 characters.

Resubmission ACN

If your original Work Item was Returned Without Action (indicated by an STELA status of "RWA") and you are resubmitting the Work Item, provide the Application Control Number (ACN) assigned to the Work Item that was RWA'd. This does not apply to Work Items returned for additional information which have a SNAP-R status of SUBMITTED.

Note: This field is limited to 7 characters.

Replacement License Number

If you previously received a license but would like to make a modification to the license which is not excepted in Section 750.7c of the EAR, enter the original license number.

Note: This field is limited to 15 characters.

Previous License Number

This field is only applicable to Reexport License Application Work Items: Enter the License number, License exception symbol, or the symbol or identifying number of the other authorization under which the items were originally exported, if known.

Note: This field is limited to 15 characters.

Import Certificate Country and Import Certificate Number

Enter the name of the country and number of the Import or End User Certificate obtained in accordance with provisions of Part 748 of the EAR.

Note: This field is limited to 20 characters.

Controls

Click on the Save Draft button to save the changes made to all sub-forms of this Work Item. Note: Clicking Save Draft does not submit the Work Item to BIS; it only saves the changes made to this Work Item so you can resume editing later.

 

Company Designation Information

SNAP-R allows you to use the same account to submit both first and third party work items. If your default status is a first party user, you will see a button to switch to a third party submission:

Company Designation Switch

If your default status is a third party user, you will see a button to switch to first party submission:

Company Designation Switch

Using this button to switch between first and third party will save the information you have entered in the form. Please see the next two sections for information about submitting as a first or third party.

Applicant Information sub-form

The Applicant Information sub-form contains information about the Applicant Company. If you are a first party user (filing on behalf of your own company), the information in this sub-form was submitted to BIS when the company applied for access to the SNAP/SNAP-R system. If the applicant information on file is inaccurate, please contact the BIS Help Desk. If you are a third party user (filing on behalf of a client), the sub-form is blank, allowing you to fill in the client's information.

This sub-form differs in view and functionality depending on whether the user is first or third party.

First Party

If the user is a first party, a user filing on behalf of his own company, the Applicant Information sub-form will be populated with the exporter information on file. Only the Employer Identification Number (EIN) will be editable. All other information will be read only.

Applicant Information sub-form
First Party: Applicant Information sub-form

 

Third Party

If the user is a third party filing on behalf of a client, the Applicant Information sub-form will not be populated. All fields within this sub-form will be editable.

Applicant Information sub-form
Third Party: Applicant Information sub-form

Applicant

Enter the applicant's complete company name as registered with BIS. Required.

Note: This field is limited to 35 characters.

CIN

Enter the applicant's Company Identification Number (CIN) assigned by BIS and associated with the company name provided in the applicant name block. Required.

Note: This field is limited to 7 characters.

Address Line 1

Enter the applicant's address. Please note, P.O. Box addresses are not acceptable. Required.

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

Address Line 2

Enter the second line of the applicant's address here if necessary. Please note, P.O. Box addresses are not acceptable.

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

City

Enter the applicant's city. Required.

Note: Characters allowed shall be [a-z, A-Z], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

State/Province

If the applicant's address is in the United States, select the state from the drop down list. Otherwise, enter the applicant's province or state.

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

Postal Code

Enter the applicant's zip or postal code. Required.

Note: >This field is limited to 18 characters.

Country

Select the applicant's country from the drop-down box. Required.

EIN

Enter the applicant's Employer Identification Number (EIN).

Note: This field is limited to 11 characters.

Controls

Click on the Save Draft button to save the changes made to all sub-forms of this Work Item. Note: Clicking Save Draft does not submit the Work Item to BIS; it only saves the changes made to this Work Item so you can resume editing later.

Other Party Information sub-form

The Other Party Information sub-form contains information about the other party authorized to receive licenses. Designation of another party to receive the license does not alter the responsibilities of the applicant. Complete this sub-form if you would like BIS to transmit the approved license to another party designated by the applicant.

If you are a first party user (filing on behalf of your own company), the sub-form is blank, allowing you to fill in the information of another party authorized to receive the Work Item (once BIS has completed processing). If you are a third party user (filing on behalf of a client), the information in this sub-form was submitted to BIS when your company applied for access to the SNAP/SNAP-R system. If the other party information on file is inaccurate, please contact the BIS Help Desk.

This sub-form differs in view and functionality depending on whether the user is first or third party.

Third Party

If the user is a third party filing on behalf of a client, this sub-form will be populated with the third party information on file. Only the Telephone or Fax field will be editable. All other information will be read only.

Other Party sub-form

Third Party: Other Party Information sub-form

Other Party

If the user is a first party user filing on behalf of his or her own company, this sub-form will not be populated. All fields within this sub-form will be editable. Designation of another party to receive the license does not alter the responsibilities of the applicant.

Other Party sub-form

First Party: Other Party Information sub-form

 

Other Party ID

Enter the other party's Company Identification Number (CIN), as assigned by BIS.

Note: This field is limited to 7 characters.

Other Party

Enter the other party's complete name (required field).

Note: This field is limited to 80 characters.

Address Line 1

Enter the other party's address. Please note, P.O. Box addresses are not acceptable. Other Party ID.

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

Address Line 2

Enter the second line of the other party's address here, if necessary. Please note, P.O. Box addresses are not acceptable.

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

City

Note: Characters allowed shall be [a-z, A-Z], "." (Period), and " " (space).

Enter the other party's city Other Party ID.

Note: This field is limited to 80 characters.

State/Province

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

If the other party's address is in the United States, select the state from the drop down list. If the other party address is outside of the United States enter the non-U.S. province or state.

Note: This field is limited to 80 characters.

Postal Code

Enter the other party's postal or zip code (required field).

Note: This field is limited to 18 characters.

Country

Select the other party's country from the drop-down box (required field).

Telephone or fax

Enter the other party's full telephone or facsimile number (required field). Digits 0 to 9, period ".", and hyphens "-" only.

Note: This field is limited to 30 characters maximum.

Controls

Click on the Save Draft button to save the changes made to all sub-forms of this Work Item. Note: Clicking Save Draft does not submit the Work Item to BIS; it only saves the changes made to this Work Item so that you can resume editing later.

Purchaser Information sub-form

The Purchaser Information sub-form contains the purchaser's contact information. Refer to Section 748.5(c) of the EAR for a BIS definition of "purchaser". The purchaser is the person abroad who has entered into the transaction to purchase an item for delivery to the ultimate consignee. In most cases, the purchaser is not a bank, forwarding agent, or intermediary. The purchaser and ultimate consignee may be the same entity.

You are required to fill out this sub-form unless the purchaser is also the ultimate consignee; if that is the case, fill out the Ultimate Consignee Information sub-form and leave this sub-form blank. Note: Leave blank if unused. Do not enter "N/A" into any of the fields.

This sub-form is not applicable to Commodity Classification requests.

Purchaser Information sub-form

Purchaser Information sub-form

Purchaser

Enter the purchaser's complete name. (required field).

Note: This field is limited to 80 characters.

Address Line 1

Enter the purchaser's address. Please note, P.O. Box addresses are not acceptable (required field).

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

Address Line 2

Enter the second line of the purchaser's address here if necessary. Please note, P.O. Box addresses are not acceptable.

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

City

Note: Characters allowed shall be [a-z, A-Z], "." (Period), and " " (space).

Enter the purchaser's city. (required field).

Note: This field is limited to 80 characters.

Postal Code

Enter the purchaser's postal code.

Note: This field is limited to 18 characters.

Country

Select the purchaser's country from the drop-down box. (required field)..

Telephone or fax

Enter the purchaser's full telephone or facsimile number. Digits 0 to 9, period ".", and hyphens "-" only.

Note: This field is limited to 30 characters.

Controls

Click on the Save Draft button to save the changes made to all sub-forms of this Work Item. Note: Clicking Save Draft does not submit the Work Item to BIS; it only saves the changes made to this Work Item so that you can resume editing later.

Intermediate Consignee Information sub-form

The Intermediate Consignee Information sub-form contains the intermediate consignee's contact information. Refer to Section 748.5(d) of the EAR for BIS's definition of intermediate consignee. The intermediate consignee is the person acting as an agent for a principal party in interest who takes possession of the items for the purpose of effecting delivery to the ultimate consignee. The intermediate consignee may be a bank, forwarding agent, or other person who acts as an agent for a principal party in interest.

If your proposed transaction involves the use of more than one intermediate consignee, information for each additional intermediate consignee should be supplied in the End-user sub-form (Block 19) and the Additional Information sub-form (Block 24)), with a clarifying statement in Block 24 to identify who the intermediate consignees are. Note: Leave blank if unused. Do not enter "N/A" into any of the fields.

Intermediate Consignee information is not applicable to Commodity Classification requests.

Intermediate Consignee Information sub-form

Intermediate Consignee Information sub-form

Intermediate Consignee

Enter the intermediate consignee's complete name (required field).

Note: This field is limited to 80 characters.

Address Line 1

Enter the intermediate consignee's address. Please note, P.O. Box addresses are not acceptable. (required field).

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

Address Line 2

Enter the second line of the intermediate consignee's address here if necessary. Please note, P.O. Box addresses are not acceptable.

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

City

Enter the intermediate consignee's city. (required field).

Note: This field is limited to 80 characters./p>

Note: Characters allowed shall be [a-z, A-Z], "." (Period), and " " (space).

Postal Code

Enter the intermediate consignee's postal or zip code.

Note: This field is limited to 18 characters.

Country

Select the intermediate consignee's country from the drop-down box. (required field).

Telephone or fax

Enter the intermediate consignee's full telephone or facsimile number. Digits 0 to 9, period ".", and hyphens "-" only.

Note: This field is limited to 30 characters.

Controls

Click on the Save Draft button to save the changes made to all sub-forms of this Work Item. Note: Clicking Save Draft does not submit the Work Item to BIS; it only saves the changes made to this Work Item so that you can resume editing later.

Ultimate Consignee Information sub-form

The Ultimate Consignee Information sub-form contains the ultimate consignee's contact information. The ultimate consignee is the principal party in interest located abroad receiving and using the exported or re-exported items. Refer to Section 748.5(e) of the EAR for the detailed definition of "ultimate consignee".

Ultimate Consignee information is not applicable to Commodity Classification requests.

Ultimate Consignee Information sub-form

Ultimate Consignee Information sub-form

If your application is for the re-export of items previously exported, enter the new ultimate consignee's complete information into the form (P.O. Boxes are not acceptable). If your application involves a temporary export or re-export, the applicant should be listed as the ultimate consignee in care of (i.e. C/O) a person or entity who will have control over the items abroad.

If there is more than one ultimate consignee, information for each additional ultimate consignee should be supplied in End-User Block 19 (the end-user information sub-form) and in Additional Information Block 24 (the additional information sub-form), you should inform BIS which persons are the Ultimate Consignee(s), and which the end-user(s). Note: Leave fields blank if unused. Do not enter "N/A" into any of the fields.

Note: Please enter the Company, Institution, or Organizational information in this sub-form. Laboratory, Department, or Section information can be entered as the second line of the address. Any additional information regarding individuals in the organization can be entered in the Additional Information section (block 24) of the form.

Ultimate Consignee

Enter the ultimate consignee's complete name (required field).

Note: This field is limited to 80 characters.

Address Line 1

Enter the ultimate consignee's address. Please note, P.O Box addresses are not acceptable (required field).

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

Address Line 2

Enter the second line of the ultimate consignee's address here if necessary. Please note, P.O. Box addresses are not acceptable.

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

City

Enter the ultimate consignee's city (required field).

Note: This field is limited to 80 characters.

Note: Characters allowed shall be [a-z, A-Z], "." (Period), and " " (space).

Postal Code

Enter the ultimate consignee's zip or postal code.

Note: This field is limited to 18 characters.

Country

Select the ultimate consignee's country from the drop-down box (required field).

Telephone or fax

Enter the ultimate consignee's full telephone or facsimile number. Digits 0 to 9, period ".", and hyphens "-" only.

Note: This field is limited to 30 characters.

Controls

Click on the Save Draft button to save the changes made to all sub-forms of this Work Item. Note: Clicking Save Draft does not submit the Work Item to BIS; it only saves the changes made to this Work Item so that you can resume editing later.

 

End User Information sub-form

The End User Information sub-form is used to enter the contact information for a single end user, or multiple end users.

End User information is not applicable to Commodity Classification requests.

End User Information sub-form

End User Information sub-form

Only complete this sub-form if the previously specified ultimate consignee is not also the end user. The end user is the person abroad that receives and ultimately uses the exported or re-exported items. The end user is not a forwarding agent or intermediary, but may be the purchaser or ultimate consignee. Once an end user is added to the sub-form, it will appear below the sub-form (as in the example above).

End User

Enter the end user's complete name (required field).

Note: This field is limited to 80 characters.

Address Line 1

Enter the end user's address. Please note, P.O. Box addresses are not acceptable (required field).

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

Address Line 2

Enter the second line of the end user's address here if necessary. Please note, P.O. Box addresses are not acceptable.

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

City

Enter the end user's city (required field).

Note: Characters allowed shall be [a-z, A-Z], "." (Period), and " " (space).

Note: This field is limited to 80 characters. The character sets allowed in this field are:

Postal Code

Enter the end user's zip or postal code (required field).

Note: This field is limited to 18 characters.

Country

Select the end user's country from the drop-down box (required field).

Telephone or fax

Enter the end user's full telephone or facsimile number. Digits 0 to 9, open parens "(", and hyphens "-" only.

Note: This field is limited to 30 characters.

Controls

Click on the Add End User button to add this end user to the list below the form; this button also has the side effect of saving the changes made to all sub-forms of this Work Item. Note: Clicking Add End User does not submit the Work Item to BIS; it only saves the changes made to this Work Item so that you can resume editing later.

If you wish to edit an end user after it has been added to an application, click on the Edit button located to the right of the end user.

Note: This is an irreversible action; once you delete an end user from the form, you will have to re-enter the information for the end user if you want to add it back to the form.

Original Ultimate Consignee Information sub-form

The Edit Work Item screen allows you to make changes to an end user. You can either save the changes to the end user by clicking on the Save button, or cancel the changes and return to the application by clicking on the Cancel button.

Original Ultimate Consignee Information sub-form

Work Item Edit Screen

Note: All required fields must be filled out in order to save any changes to an end user.

Original Ultimate Consignee Information sub-form

End User List

Note: Clicking the Cancel button is an irreversible action; once you delete an end user from the form, you will have to re-enter the information for the end user if you want to add them back to the form.

Original Ultimate Consignee Information sub-form

The Original Ultimate Consignee Information sub-form is available and mandatory for Re-Export License applications only.

The Original Ultimate Consignee Information sub-form contains the information about the ultimate consignee specified in the original Export License Application.

Original Ultimate Consignee Information sub-form

Original Ultimate Consignee Information sub-form

Original Ultimate Consignee

Enter the original ultimate consignee's complete name (required field).

Note: This field is limited to 80 characters.

Address Line 1

Enter the original ultimate consignee's address. Please note, P.O. Box addresses are not acceptable (required field).

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

Address Line 2

Enter the second line of the original ultimate consignee's address here if necessary. Please note, P.O. Box addresses are not acceptable.

Note: Characters allowed shall be [a-z, A-Z]. [0-9], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

City

Enter the original ultimate consignee's city (required field)..

Note: Characters allowed shall be [a-z, A-Z], "." (Period), and " " (space).

Note: This field is limited to 80 characters.

Postal Code

Enter the original ultimate consignee's zip or postal code.

Note: This field is limited to 18 characters.

Country

Select the original ultimate consignee's country from the drop-down box (required field).

Telephone or fax

Enter the original ultimate consignee's full telephone or facsimile number. Digits 0 to 9, period ".", and hyphens "-" only.

Note: This field is limited to 30 characters.

Controls

Click on the Save Draft button to save the changes made to all sub-forms of this Work Item. Note: Clicking Save Draft does not submit the Work Item to BIS. It only saves the changes made to this Work Item so that you can resume editing later.

Specific End Use sub-form

The Specific End Use sub-form contains a complete and detailed description of the end-use intended by the ultimate consignee and/or end user(s).

screen shot Specific End Use sub-form

Specific End Use sub-form

If you are requesting approval of a re-export, provide a complete and detailed description of the end-use intended by the new ultimate consignee or end-user(s) and indicate any other countries for which resale or re-export is requested. Be specific. Such vague descriptions as 'research', 'manufacturing,' or 'scientific uses' are not acceptable.

Specific End Use

Enter detailed description of end use.

Note: This field is limited to 1440 characters. If you need more than 1440 characters to describe the End Use, you may create a document, convert it to PDF, and attach it to the Work Item.

Note: All characters entered into this field are limited to the Standard American Keyboard character set. All international characters characters and characters not on the Standard American Keyboard will be removed from the description.

Export Items sub-form

The Export Items sub-form is used to enter the details for a single or multiple export items. This form must be filled out for every item to be exported.

Export Items sub-form

Export Items sub-form

ECCN

Select the Export Control Classification Number (ECCN) that corresponds to the item from the drop-down box. This field is required for all Work Items. Please refer to part 774 Supplement No.1 (the Commerce Control List) in the EAR for a listing of ECCNs.

APP

You must enter the "Adjusted Peak Performance"("APP") in the Block if your license application or commodity classification Work Item includes a digital computer or equipment containing a computer as described in Supplement No. 2 part 748 of the EAR. Instructions on calculating the APP are contained in a Technical Note at the end of Category 4 in the CCL.

APP must be in the format of d.ddddddd. This number is expressed in Weighted TeraFlops (WT), in units of 1012 adjusted floating point operations per second.

Product/Model Number

Enter the product name or Model Number for the item (required for commodity classification Work Items)..

Note: This field is limited to 30 characters.

CCATS Number

If the exporter received a classification for the item from BIS, provide the Commerce Classification and Tracking System (CCATS) number shown on the classification issued by BIS.

Note: This field is limited to 7 characters.

Quantity

Identify the quantity to be exported. If the "unit" for an item is "$ value," enter the quantity in units commonly used in trade; 0 (zero) is not allowed. This field is required for license application and License Exception AGR notification Work Items.

Note: This field is limited to 9 characters.

Units

Provide the units of measurement such as "each," "pounds," "tons," etc. The "Unit" paragraph within each ECCN will list a specific "Unit" for those items controlled by the entry. The "Unit" must be entered on all license applications and License Exception AGR notices submitted to BIS. If an item is licensed in terms of "$ value", the unit of quantity commonly used in trade must also be shown on the license application. This may be left blank on Work Items only if the "Units" for the ECCN entered for this export item is shown as "N/A" on the CCL.

Note: This field is limited to 10 characters.

Unit Price

Provide the fair market value of the item to be exported in U.S. dollars. SNAP-R will automatically round all prices to the nearest whole dollar. If normal trade practices make it impractical to establish a firm contract price, state in the Additional Information sub-form (Block 24) the precise factors upon which the price is to be ascertained and from which the contract price may be objectively determined. If the Unit Price is less than $.50, state the amount in Additional Information. Do not enter "N/A". (see Additional Information sub-form)This field is required or license application and License Exception AGR notification Work Items.

Note: This field is limited to 14 characters.

Total Price

Provide the total price of the item(s) described in U.S. dollars. This field is required or license application and License Exception AGR notification Work Items.

Note: This field is limited to 16 characters.

Manufacturer

Provide the name of the manufacturer, if known.

Note: This field is limited to 25 characters.

Technical Description

Provide a description of the item. When necessary to identify the specific item, provide details that include all characteristics or parameters using the identified measurements in the applicable ECCN (e.g., basic ingredients, composition, electrical parameters, size, gauge, grade, horsepower, etc.). These characteristics must be identified for the items in the proposed transaction when they are different from the characteristics described in promotional brochure(s). This field is required or license application, commodity classification and License Exception AGR notification Work Items.

Note: This field is limited to 1,440 characters.

Note: All characters entered into this field are limited to the Standard American Keyboard character set. All international characters characters and characters not on the Standard American Keyboard will removed from the description.

Total Dollar Value

Provide the total price of the item(s) in U.S. dollars. This field is required or license application and License Exception AGR notification Work Items.

Note: The "Calculate" tool allows users to choose if the "Quantity" and "Unit Price" variables should function as independent variables or not. If, after entering "Quantity" and "Unit Price," Calculate is clicked, SNAP-R will multiply the quantity by the unit price and fill in the "Total Price" variable. If Calculate is not clicked, "Total Price" will remain an independent variable and the user will have to fill it in his/herself. The Calculate option should not be used when, for example, the total price of the Export Item is discounted due to the quantity ordered (and therefore quantity x unit price > total price) or any other business reason.

Controls

Click on the Add Export Item button to add this export item to the list below the form; this button also has the side effect of saving the changes made to all other sub-forms of this Work Item. Note: Clicking Add Export Item does not submit the Work Item to BIS; it only saves the changes made to this Work Item so that you can resume editing later.

If you wish to edit an export item after it has been added to an application, click on the Edit Export Item button located at the top of the export item.

Edit Export Item

Edit Export Item

The Edit Work Item screen allows you to make changes to an export item. You can either save the changes to the export item by clicking on the Save button, or cancel the changes and return to the application by clicking on the Cancel button.

Delete Export Item

Work Item Edit Screen

Note: All required fields must be filled out in order to save changes to an export item.

If you wish to delete an export item after it has been added to an application, click on the Delete Export Item button located at the top of the export item.

Delete Export Item

Delete Export Item

Note: This is an irreversible action; once you delete an export item from the form, you will have to re-enter the information for that export item if you want to add it back to the form.

Additional Information sub-form

screen shot Additional Information sub-form

Additional Information sub-form

The Additional Information sub-form allows you to enter Additional Information pertinent to the Work Item as required by the EAR. Information included in this sub-form may include special certifications, names of interested parties not disclosed elsewhere, etc. Do not include information concerning item ECCNs, etc. in this space. If the Work Item is the resubmission a previously denied application, the applicant must provide the application control number ACN) of the original application.

If you are asking BIS to classify your product, use this space to explain why you believe the ECCN entered in the Export Item Information sub-form for your product is appropriate. This explanation must contain an analysis of the item in terms of the technical control parameters specified in the appropriate ECCN. If you did not identify a recommended classification in the Export Item Information sub-form, you must state the reason you cannot determine the appropriate classification, identifying any ambiguities or deficiencies in the regulations that precluded you from determining the correct classification.

Note: This field is limited to 1,440 characters.

Note: All characters entered into this field are limited to the Standard American Keyboard character set. All international characters characters and characters not on the Standard American Keyboard will removed from the description.

Supporting Document List sub-form

For your convenience, a list of supporting documents currently attached to the Work Item is displayed on this page. Click on the View and Manage Supporting Documents link to view and manage supporting documents.

Supporting Document List sub-form

Controls

Click on the Save Draft button to save the changes made to all sub-forms of this Work Item.Note: Clicking Save Draft does not submit the Work Item to BIS; it only saves the changes made to this Work Item so that you can resume editing later.

If you have finished all work on the Work Item, clicking on the Check for Errors button will check for any errors on the Work Item without submitting it.

If you have finished checking for errors on the Work Item, clicking on Verify Addresses in Work Item to Submitbutton will verify all party addresses on the Work Item without submitting it. Note: Clicking Verify Addresses in Work Item to Submit will perform a validity check on all party addresses in the Work Item and will provide a result based on the address verification.

Address Verification in Work Item

The Verify Addresses Form contains information to verify the validity of the U.S. and international addresses included in your Work Item. The following Work Items are supported: Export License applications, Re-Export License applications,Transfer (in-country) License applications, License Exception AGR notices, License Exception STA Eligibility Request notices, and Commodity Classifications requests.

Once you have finished completing the Work Item, click on the Verify Addresses in Work Item to Submit button to validate the party's addresses entered on the Work Item.

Verify Addresses in Work Item to Submit

If any party's address could not be validated on the Work Item (i.e., if any of the addresses appear to SNAP-R to be incomplete), an address verification error message will appear.

Address Verification Error Message

In addition to the Address Verification Error Message, a listing of the addresses appearing to be incorrect will appear.

Verify Address for Export License Application

Re-Verify Address

If any changes need to be made to the party's address, you can make the necessary changes and click on the Re-Verify Address button.

Re-Verify Address

Note: The Re-Verify Address button will not become available unless you have made changes to the address fields. After the changes are made, you will be able to re-verify the address entered.

Certify Address

If you have finished making changes to the party's address and have re-verified the party's address, click on the checkbox to certify the changes made to the partys address are correct to the best of your knowledge.

Note: The Certify Address button will become available when you have selected the checkbox to verify the party's address is correct.

Certify Address

Note: If, to the best of your knowledge, the address is correct, click on the checkbox to certify the party's address is correct to the best of your knowledge, and then click the "Certify Address" button.

If BIS's Address Verification Service is not available, an error message will appear and you will be notified the system is unable to verify the address.

Address Verification System Error Message

If the system is not available, you will have two options: (i) you can verify the address later; or (ii) after ensuring the address and country of origin is correct as entered to the best of your knowledge, you can click on the checkbox and certify the address. The latter option will allow you to preview the work item prior to submission.

Once the party's address on the Work Item has been re-validated and certified, a verification message will appear to notify you the party's address has passed the verification process.

Certified Address Verification

Note: The Preview Work Item to Submit button will become available after all of the party addresses have been validated/certified.

Controls

Click on the Edit Work Item button to go back to the Edit Work Item page.

If you are ready to submit a Work Item, click on the Preview Work Item to Submit button. This will run an error check on the draft Work Item and if no errors are found, give you a last chance to preview the Work Item in the Preview Work Item Form before submitting it to BIS. This button is only available if the Work Item has not been submitted and the user has submit rights to the Work Item. If you have changed your mind, click on Edit Work Item to return to the page where further changes can be made to the Work Item.

Note: Submitting a Work Item to BIS is an irrevocable act after which the Work Item may not be edited.

Click on Return to Work Item List to go back to the list of Work Items without submitting it.

Preview Work Item Form

The Preview Work Item Form contains the same information as the View Work Item Form.

Controls

Click on the Submit button to submit this Work Item. The Signature and Submission Form will be displayed to allow the user enter signer information.

Click on Edit Work Item to go back to the Edit Work Item page.

Click on Return to Work Item List to go back to the list of Work Items without submitting it.

Signature and Submission Form

The Signature and Submission form is the final step in submitting a Work Item.

screen shot Signature and Submission sub-form

Signature and Submission sub-form

The Signer's Name is a required field; enter the Signer's Name in one of the following formats: First Initial, Middle Initial and Last Name (i.e.,.. F.M.LNAME or First Initial Last Name (i.e., F.LNAME). Make sure to place a period (.) after the first and middle initial. Also required is the Title of Signer or agent duly authorized to sign the application. If the signer is an agent of the applicant, enter the company's name in the Additional Information sub-form.

Controls

Click on the Submit button to submit this Work Item.
Note: Submitting a Work Item to BIS is an irrevocable act disabling any future editing of the Work Item.

Click on Cancel to go back to the Edit Work Item page. (see Edit Work Item Form)

Once the Work Item is submitted, a confirmation page is displayed:

Confirmation messages

Submission Confirmation

View Work Item Form

The View Work Item Form contains the same information as the Edit Work Item form, except the information cannot be edited. Please refer to the Edit Work Item form for a definition of all the fields on the View Work Item Form. (see Edit Work Item Form)

Work Items will be displayed in the View Work Item Form if the Work Item has been successfully submitted to BIS or the user only has view rights to the Work Item.

Other features of the View Work Item Overview that do not exist on the Edit Work Item form include viewing messages by clicking either View Acknowledgements and Validations or View Requests (for acknowledgements and messages, respectively). (see Viewing Messages)

Controls

Click on Return to Work Item List to go back to the list of Work Items.

Appendices

 

Appendix A: Glossary of SNAP-R Terms

Account Administrator: An account administrator is an individual SNAP-R user who has been authorized to add and remove individual users from a company's SNAP-R account. Account administrators can activate and deactivate the accounts of individual users within the company's account, make individual users account administrators, terminate the account administrator status of individual users, and update the company's (the filing entity's) identifying information within SNAP-R as well as the identifying information of individual users in the company's account. An account administrator can also reset individual user's password when the user is unable to reset his/her password by him/herself. An entity registering for a SNAP-R account must identify an individual as an account administrator as part of the registration process. The person identified as account administrator during registration must certify that the information provided by the company during the registration process is accurate and complete, that registration of the company is authorized, and that the entity has authorized the person to serve as account administrator.

Application Control Number (ACN): An ACN is the unique, alpha-numeric identifier assigned to each Work Item submitted to BIS via SNAP-R. ACNs start with the letter "Z" followed by up to six numbers. Exporters can use ACNs to track the status of their submissions to BIS via STELA. When calling BIS to request assistance with a submitted Work Item, exporters should use the ACN to reference the Work Item. An ACN is not a validation number.

Company Identification Number (CIN): A CIN is the unique alpha-numeric identifier provided by BIS after a company's initial registration with SNAP-R. CINS may be considered the company's SNAP-R account number and should not be shared with persons not employed by the company. The only exception to this is third party submissions. All SNAP-R users employed by a company at the same location will use the same CIN, regardless of the number of users.

Forms: When filled out and submitted, forms implement the main functions and tools of SNAP-R. Within SNAP-R, forms currently include the following: New User Activation Form, User Profile Update Form, Search Work Items Form, User Rights Management Form, Search Supporting Documents Form, Document Upload and Edit Form, and Edit Work Item Form.

Reference Number: reference numbers are assigned to Work Items by the SNAP-R user (or the user's company) and are intended to help users track their SNAP-R submissions with reference to user's (or the user's company) in-house tracking system. Reference numbers can be up to seven digits and any combination of letters and numbers.

Subform: A subform is a component part of a form (see above). Subforms are generally equivalent to the sections of BIS's hardcopy license application form, Form BIS 748P. Within SNAP-R, subforms include the following: Status and Contact Data Subform, Document Check List Subform, License Information Subform, Company Designation, InformationApplicant Information Subform ,Other Party Information Subform, Purchaser Information Subform, Intermediate Consignee Information Subform, Ultimate Consignee Information Subform, End User Information Subform, Original Ultimate Consignee Information Subform, Specific End Use Subform, Export Items Subform, Additional Information Subform, and Supporting Document List Subform.

Supporting Document: A supporting document is information or verifications submitted to BIS via SNAP-R in support of the submission of a Work Item. Supporting documents are generally attached to the Work Item with which they are associated prior to submission of the Work Item but in certain cases may also be retained by the applicant and their existence and retention noted as part of the Work Item. See part 748 of the EAR for additional information. The submission of supporting documents with a Work Item or the retention of supporting documents by the applicant is noted within the Work Item.

User: A User is an individual registered to use SNAP-R by his/her company's SNAP-R account administrator.

Validation Number: A validation number is the reference number assigned to a Work Item by BIS once the Work Item has been authorized or BIS's work on the item is otherwise completed. Validation numbers differ between types of Work Items. For example,while validation numbers for authorized licenses consist of the letter 'D' followed by six numerical digits, validation numbers for commodity classifications consist of the letter 'G' followed by six numerical digits.

Work Item: A Work Item is any of the BIS-related items that can be submitted to BIS via SNAP-R. The types of work items are: export license application, reexport license application, transfer (in-country) license application, commodity classification request, license exception agricultural commodities (AGR) notice, and license exception strategic trade authorization (STA) eligibility request.

Appendix B: Related Online Resources

Below are links to resources that may be of assistance to you as you create Work Items in SNAP-R.

Note: Use any links to external resources at your own risk. BIS cannot guarantee the reliability or accuracy of information over which it has no control.

BIS homepage
http://www.bis.doc.gov/

Definitions of acronyms related to export licensing
http://www.bis.doc.gov/licensing/acronym.htm

EAR (Export Administration Regulations) Database maintained by US Government Printing Office
http://www.access.gpo.gov/bis/ear/ear_data.html
(see Part 748 for information specific to applications)

SNAP-R Frequently Asked Questions

SNAP-R Application Specific Frequently Asked Questions (FAQ)

Browser requirements:

SNAP-R is accessible through a number of different browsers, including Mozilla Firefox, Google Chrome, and Internet Explorer 8.0 or higher via the internet. To provide for secure data transmission, https is the only supported protocol (you cannot log in via http://).

The minimum requirements for accessing SNAP-R are:

  • A PDF Reader, such as Adobe Acrobat Reader, if you want to read previously uploaded supporting documents online.
  • Microsoft Internet Explorer version 8.0 or later with Active X, session cookies, and PDF file download enabled for SNAP-R.
    • The default Internet Explorer installation configuration settings are sufficient to run SNAP-R
  • Adobe Acrobat Writer or another utility capable of creating PDF files if you want to upload supporting documents.

For optimal experience, your screen resolution should be 1024 x 768 or higher.

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I forgot my password. How do I regain access to my SNAP-R account?

If you have forgotten your password but remember your login ID and your CIN, you can access the security questions sent up while registering for your SNAP-R account (or as part of the 2017 SNAP-R upgrades) to reset it by clicking on the Forgot Login ID/Password/CIN (Applicant ID)? button in the Login to SNAP-R box. On the Reset your SNAP-R Password page, click on the Reset Password link and, on the next screen, enter your e-mail address and CIN and click Submit . The next page to open will be the security questions page. Once you answer all four security questions correctly and submit is clicked, you will be sent your login ID. Click on Login to SNAP-R to access the SNAP-R system.

If one or more of the security questions is answered incorrectly, a message to this affect will appear at the top of the screen; if you cannot answer the security questions correctly in three attempts, a message providing BIS's contact information and suggesting you contact us for assistance will appear. However, your account will not be locked and you may continue to try to answer the security questions.

If you have forgotten your password and do not remember your login ID and CIN, see your SNAP-R Account Administrator, send an email to snapr@bis.doc.gov or call the SNAP-R Help phone (202) 482-2227.

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I forgot my Login ID or CIN. How do I regain access to my SNAP-R account?

If you have forgotten your SNAP-R login ID or CIN and have set up security questions, click on Forgot Login ID/Password/CIN (Applicant ID)? at the bottom of the SNAP-R home screen. On the Retrieval of your LoginID or Retrieval of your CIN page, click on the Find login ID or Find CIN # link and, on the next screen, enter your e-mail address and CIN or Login ID and click Submit. The next page to open will be the security questions page. Once you answer all four security questions correctly and submit is clicked, your login ID or CIN will be displayed. Click on Login to SNAP-R to access the SNAP-R system.

If one or more of the security questions is answered incorrectly, a message to this affect will appear at the top of the screen; if you cannot answer the security questions correctly in three attempts, a message providing BIS's contact information and suggesting you contact us for assistance will appear. However, your account will not be locked and you may continue to try to answer the security questions.

If you have forgotten your login ID and do not remember your password and CIN, see your SNAP-R Account Administrator, send an email to snapr@bis.doc.gov or call the SNAP-R Help phone (202) 482-2227. If you have forgotten your CIN and do not remember your password and Login ID, see your SNAP-R Account Administrator, send an email to snapr@bis.doc.gov or call the SNAP-R Help phone (202) 482-2227.

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I see the term “Work Item” being used often in the SNAP-R documentation and in the application itself. What is a Work Item?

A Work Item is one of the three types of submissions that can be made through SNAP-R: applications for export licenses, applications for re-export licenses, applications for transfer (in-country) licenses, requests for commodity classifications, requests for License Exception STA eligibility, and License Exception Agricultural AGR notices.

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I know the EAR forbids the sharing of SNAP-R account information. I am going on vacation, and there are a few Work Items I have created that have not been submitted to BIS. Is there a way for me to grant other SNAP-R users within my company permission to edit and/or submit these Work Items to BIS?

Yes. from the Work Item overview page for the Work Item in question, click on the Manage User Rights link. From this link you can assign permissions for any Work Item under your control to other SNAP-R users within your company, regardless of whether or not that Work Item has been submitted. More information is available from the SNAP-R Manual for Exporters, which is available from the SNAP-R home page (the page displayed after you first log into the system). A direct link to the relevant section of that document is provided on the Manage User Rights page.

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An employee who was an active SNAP-R user has suddenly left the company We need to be able to access all draft and submitted Work Items created by user. How will SNAP-R address this issue?

You can contact the SNAP-R Help Desk at (202) 482-2227 or by e-mail at snapr@bis.doc.gov. The Help Desk staff will be able to reassign ownership of the affected Work Items to other SNAP-R users within your company, allowing these Work Items to be viewed, edited, and submitted by those users. This situation can be avoided by having a policy of giving at least two people administrative rights to each Work Item.

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What kinds of messages can BIS send to me in SNAP-R?

BIS sends out three types of messages pertaining to individual work items:

  • Acknowledgment. This message type informs you of intermediate status changes to the Work Item in question. Once type of intermediate status is Accepted (i.e.,the application has been received by BIS and accepted for processing). An acknowledgment of acceptance will include the ACN (Application Control Number) for that application. The other message intermediate status is rejected, it can not be processed due to inaccurate or incomplete information, which is also communicated to the user as an acknowledgment.
  • Validation. This message type informs you of final status changes to the Work Item in question. The four final statuses are Approved i.e.,license granted), Approved With Conditions (i.e.,license granted with conditions that need to be adhered to), Return Without Action (i.e.,no license was issued, often because the application was 'cancelled' per the exporter's request or because additional information was not provided in a timely way - , and Denied. If the Work Item was a license application and was approved, a license is also issued as part of the validation.
  • Request. This message type informs you that further information is needed by BIS in order to process the work item in question. You can respond with a text message and have the option to attach documents. This is the only message type to which you can directly respond.

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I understand SNAP-R allows a user to upload documents and attach them to Work Items or Request responses. What formats does BIS currently accept?

At the present time, BIS only accepts PDF (Portable Document Format) documents. This requirement guarantees BIS employees can view any submitted document, as BIS does not have access to the numerous types of software exporters or manufacturers use. In addition, BIS accepts only PDF documents as a security precaution because the possibility of virus transmission with formats such as Microsoft Word is higher than with PDF format .

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I have submitted an application and later I realized I made a mistake on the application form. Can I correct the mistake?

Yes, but not directly. If you have the contact information(telephone number or e-mail address) for the BIS licensing officer who is processing your application, you can contact the LO and request your application be returned without action (RWA'd). You can also contact one of BIS's Export Counselling desks and request your application be RWA'd. The counselling desks can be contacted by telephone [at (202) 482-4811 in Washington, DC, (949) 660-0144 or (408) 998-8806 in California] or via e-mail at: ECDOEXS@bis.doc.gov. If your application is RWA'd, it is a rejection of your application without prejudice to future resubmissions of the application. Once your application has been RWA'd, you can then copy it to a new Work Item, correct the error(s), and resubmit it to BIS.

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I have submitted an application and later I realized I forgot to attach supporting documents. Can I provide these to BIS?

Yes, but not directly. If you have the contact information for the BIS licensing officer who is processing your application, you can contact the LO and request your application be returned without action (RWA'd). You can also contact either of BIS's Export Counselling desks and request your application be RWA'd. The counselling desks can be contacted by telephone [at either (202) 482-4811 in Washington, DC and (949) 660-0144 or (408) 998-8806 in California] or via e-mail: ECDOEXS@bis.doc.gov,. BIS will send you a message within SNAP-R requesting the supporting documents, after which you can attach the documents to your response.

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I notice you ask for a valid email address as part of my User Profile. How do you use this information?

SNAP-R will use your email address to notify you of any messages sent to you by BIS concerning Work Items you have submitted. These include acknowledgements of the receipt of your Work Item submissions, requests for additional information, and validation and license approval notices. While the texts of these messages are not included in the emails, you can log into SNAP-R to view them. Additionally, the BIS licensing officer processing your Work Item may use the email address to contact you. BIS will not use your e-mail address for any other purpose.

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Is the messaging system secure?

All communications between your browser and the SNAP-R are encrypted, as are all communications between BIS employees and SNAP-R. Your browser should indicate it is communicating using the secure HTTP protocol (“https”). In Internet Explorer 8.0, this is indicated by an icon of a closed padlock on your web browser’s status bar at the bottom right of the browser window. For other browsers, see the help documentation to determine how it indicates secure communication is taking place.

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Can I reuse the information I entered in a previously submitted application to avoid re-entering all of that data? I routinely submit applications containing the same information.

Yes. Within SNAP-R, from the Create Work Item page, click on the button labeled Search to Reuse, and search for the work item you want to reuse. In the Search result page, click the "Reuse" link associated to the work item. On the Copy and Reuse Work Item page, choose and enter a new Reference Number (as if you were creating a new Work Item from scratch) and click on the Create button. A new Work Item will be created with the same content as the parent copy. Remember to update the new Work Item with any changes before submitting it to BIS. Please note, supporting documents attached to the original Work Item are not copied and attached to the new Work Item by default.

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Can I reuse a document I submitted previously for other export related applications?

Yes. From the Work Item overview page, click on the View [and Manage] Supporting Documents link. Click on Search Documents for Reuse to search for an existing document. In the search results table, click on the Reuse button next to the document you wish to attach to the current Work Item.

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I made changes to a work item before leaving my desk for an extended period of time. When I came back, and I clicked on a button, my browser returned to the SNAP-R homepage. What happened? Can I recover the changes I made? Were the changes saved?

No, if you didn't click the Save Page button before leaving your desk, the changes were not saved Before leaving your computer unattended for any period of time, click the Save Page button to save your work. Saving your work item is not the same as submitting it; your Work Item will remain in Draft status, and you will still be able to make changes to it.

For security reasons, SNAP-R browser sessions are automatically expired (logged out) after 20 minutes of inactivity between your browser and the SNAP-R server. For this reason, you should click on Save Page from time to time while you are in the process of editing a Work Item or before you leave your desk after working in SNAP-R.

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What kind of help is available for SNAP-R, and where can I find help information?

There are several forms of help available:

  • The entire help document, SNAP-R Online Help for Exporters, can be viewed by clicking on the Help button on the left-hand navigation bar, and then clicking on "Table of Contents."
  • SNAP-R has one or more help icons on most of its pages. Hovering your mouse's cursor over a help icon will display a "tool tip," or brief help message.
  • Clicking on one of the help icons will open the SNAP-R Online Help for Exporters manual to the section relevant to the context in which the help icon is displayed.

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I have read the help document but I still have questions, or I have encountered an error while using SNAP-R. How can I contact BIS for assistance?

If you have questions about applying for a CIN and/or user accounts, please review our SNAP-R Frequently Asked Questions (FAQs) page. For software-related technical performance questions (browser incompatibility, difficulty loading attachments), you may contact the BIS SNAP-R Help Desk at (202) 482-2227 or email at snapr@bis.doc.gov . For CIN or login ID questions or to verify or reassign an account, call BIS' Outreach and Educational Services Division at (202) 482-2148 for assistance. For general assistance with completing a license application or a commodity classification request in SNAP-R, call BIS's export counselling desks at (202) 482-4811(Washington, DC), (949) 660-0144 (Irvine, CA) or (408) 998-8806 (Santa Clara, CA) or email to: ECDOEXS@bis.doc.gov

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Why does SNAP-R limit number of messages from Exporters to Licensing Officers?

Limiting the number of responses helps Licensing Officers process the SNAP-R work items in their queues efficiently. Therefore, for each message sent from the Licensing Officer, there is only one reply allowed from an Exporter. Note: the Licensing Officer must initiate the message. Additionally, when the Work Item has been validated, then the message flow will be closed (even if the Exporter has not replied to a message from the Licensing Officer). However, the Licensing Officer may initiate a new message after the Work Item has been validated and the exporter may reply.

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What is required to create a new SNAP-R account?

If you would like to create a SNAP-R account for your company, go to on BIS's website to submit our company's information, information on the individual who will act as your company's SNAP-R administrator, and make certain certifications on behalf of your company. After you submit the completed form, BIS will send you an e-mail containing a link, which you must click within five days to verify receipt of the e-mail (this helps BIS to verify your contact information) and activate your registration. Once you have responded to the e-mail, BIS will issue you a company identification number (CIN) and the individual designated as your company's SNAP-R Administrator will be able to start processing Work Items as well as designating other company employees as SNAP-R users.

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My company has moved to another location within the same state and I need to update my SNAP-R account information. What do I need to do?

Your company's SNAP-R administrator can update your company's identifying information. Note, if BIS has issued licenses to your company, you may also need to report the changes to BIS's licensing staff. See Sections 748.6(f) and 750.7(c) of the EAR for additional information.

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My company has moved to another state and I need to update my SNAP-R account. What do I need to do?

Your company's SNAP-R administrator can update your company's identifying information. Note, if BIS has issued licenses to your company, you may also need to report the changes to BIS's licensing staff. See Sections 748.6(f) and 750.7(c) of the EAR for additional information.

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My company's name has changed; the first letter of the new name remains the same as the first letter of the old name (e.g., from Intelligent Imaging Systems to International Biometrics Corporation). What do I need to do to update my SNAP-R account?

Your company's SNAP-R administrator can update your company's identifying information. Note, if BIS has issued licenses to your company, you may also need to report the changes to BIS's licensing staff. See Sections 748.6(f) and 750.7(c) of the EAR for additional information.

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My company's name has changed; the first letter of the old and new name are different (e.g., from Goldstar Corp., to Star Technology). What do I need to do to update my SNAP-R account?

Your company's SNAP-R administrator can update your company's identifying information. Note, if BIS has issued licenses to your company, you may also need to report the changes to BIS's licensing staff. See Sections 748.6(f) and 750.7(c) of the EAR for additional information.

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My company's name has changed; it is a minor change in the name of the company. The first letter of the name and the rest of the name remain the same (e.g., Imex, Inc., to Imex Corp. (or LLC, LLP.) What do I need to do to update my SNAP-R account?

Your company's SNAP-R administrator can update your company's identifying information. Note, if BIS has issued licenses to your company, you may also need to report the changes to BIS's licensing staff. See Sections 748.6(f) and 750.7(c) of the EAR for additional information.

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What information is required if I only need a company identification number (CIN)?

If you would like to create a SNAP-R account for your company, go to https://snapr.bis.doc.gov/registration/Register.do on BIS's website to submit our company's information, information on the individual who will act as your company's SNAP-R administrator, and make certain certifications on behalf of your company. After you submit the completed form, BIS will send you an e-mail containing a link, which you must click within five days to verify receipt of the e-mail (this helps BIS to verify your contact information) and activate your registration. Once you have responded to the e-mail, BIS will issue you a company identification number (CIN) and the individual designated as your company's SNAP-R Administrator will be able to start processing Work Items as well as designating other company employees as SNAP-R users.

If you need to obtain another company's CIN in order to submit licenses on the other company's behalf, you will need to obtain and retain a power of attorney and the other company's CIN from the other company.

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I am the parent of a worldwide multinational company. I would like to submit applications on behalf of my subsidiaries? How can I accomplish this through SNAP-R?

Each subsidiary at a location apart from the parent is required to have its own CIN. Go to https://snapr.bis.doc.gov/registration/Register.do on BIS's website to submit our company's subsidiary's information and information on the individual who will act as your subsidiary SNAP-R administrator.

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How do I get access rights to work items reassigned and create new SNAP-R accounts for my company?

Your company's SNAP-R administrator can do both of these tasks. Additionally, SNAP-R users are able to assign access rights (and levels thereof) to the Work Items they create and/or are given the appropriate level of access to.

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SNAP-R Business Specific Frequently Asked Questions (FAQ)

How Should a Third Party Submitter Acquire a First Party BIS Assigned CIN?

Many third party submitters either utilize their own CIN for inclusion in Block 14 when applying on behalf of a client or enter a number for the client not assigned by BIS. Current BIS guidance on the web page provided to you (http://www.bis.doc.gov/snap/pinsnapr.htm) states "The Third Party Submitter will need to obtain the Applicant ID number (CIN) from the exporter or re-exporter on whose behalf they are submitting applications. If the exporter or re-exporter does not have an Applicant ID number (CIN), then the exporter or re-exporter will need to request a CIN from BIS at

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When Should I Utilize Block 10 (Resubmission ACN) on the BIS-748P?

This information should be provided only if your original application was returned without action. Do not use Block 10 if your submission was previously rejected without being registered by BIS.

Note: Within the SNAP-R system, Block 10 is included in the License Information sub-form.

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When Can a Foreign Company Submit an Export License Application?

Foreign parties are not authorized to submit export license applications as submissions of this work item type is only permissible by a party located in the United States. A foreign subsidiary cannot submit an export license application on behalf of their U.S. parent company.

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What Identification Number Should I Communicate to BIS When I Have a Question Regarding a Prior Work Item Submission?

Once you have submitted your work item to BIS, you should check your work item acknowledgment queue to obtain your BIS status. A work item which has been successfully registered into the BIS licensing system will be assigned a seven character Application Control Number (ACN). The format of the ACN is the alpha character "Z" followed by six numerals. When contacting BIS regarding a registered work item submission, please use the ACN. The application reference number should only be referenced if your work item submission is rejected by BIS as denoted in the work item acknowledgment.

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